We all will age, no exceptions, however we can take counsel from Barbara Hannah Grufferman's advice in her latest article for AARP. Life after 50 isn't nearly as complicated as you might think. As the largest demographic group moves forward in life, it will wield a lot of power.  Barbara...

Chip Bell, customer service loyalty speaker, consultant and author of the recently released The 91/2 Principles of Innovative Service provided a unique style of service in his September 2013 Caring Magazine article. We are printing an excerpt from the article that is applicable for our readers.  Chip says: Customers...